Privacy Policy

Last updated: August 12, 2025

1. Data Controller Information

LynStrategix, LLC
Email: [email protected]
Legal: [email protected]
Data Protection Officer: [email protected]

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Full name, email address, phone number
• Professional Information: Organization name, job title, industry, company size
• Assessment Data: Responses to our leadership assessment questionnaires
• Communication Data: Messages sent through contact forms, support requests
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, referral sources
• Analytics Data: Session duration, user interactions, conversion tracking
• Cookie Data: As detailed in our Cookie Policy below

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional analytics cookies
• Contract Performance: To provide our assessment tools and services
• Legitimate Interests: For website analytics, fraud prevention, and service improvement
• Legal Obligation: For accounting, tax, and legal compliance requirements

4. How We Use Your Information

We use the information we collect to:

• Provide personalized assessment results and recommendations
• Deliver requested services and customer support
• Send assessment results and related resources
• Process payments and maintain transaction records
• Improve our services and user experience
• Send marketing communications (with your consent)
• Conduct market research and analysis
• Comply with legal obligations

5. Information Sharing and Disclosure

We Do NOT Sell Your Data. We never sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information with:

• Service Providers: Google Analytics, Firebase, Stripe, email service providers
• Legal Requirements: When required by law, regulation, or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety

6. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Additional safeguards as required by applicable data protection laws

7. Data Retention

We retain your personal data for the following periods:

• Assessment Data: 3 years from last interaction
• Contact Information: 5 years or until you request deletion
• Marketing Data: Until you unsubscribe or request deletion
• Payment Records: 7 years for accounting and tax compliance
• Analytics Data: 26 months (Google Analytics default)
• Security Logs: 1 year for security monitoring

8. Your Rights (GDPR & CCPA)

You have the right to:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data ("Right to be Forgotten")
• Restriction: Limit how we process your data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: For specific processing activities

To exercise your rights: Email [email protected]
Response time: Within 30 days (may be extended to 60 days for complex requests)

9. Data Security

We implement comprehensive security measures including:

• Encryption: All data transmitted using TLS 1.3 encryption
• Access Controls: Role-based access with multi-factor authentication
• Infrastructure: Secure cloud hosting with regular security updates
• Monitoring: 24/7 security monitoring and incident response
• Training: Employee training on data protection and privacy

10. Cookies and Tracking

Essential Cookies (Always Active): Session management, security, functionality

Analytics Cookies (Consent Required): Google Analytics, performance metrics

Marketing Cookies (Consent Required): Social media integration, advertising

You can manage cookie preferences through our consent banner or browser settings.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it immediately.

12. Changes to This Policy

We may update this policy to reflect changes in our practices. Material changes will be communicated via email or website notice. Continued use constitutes acceptance of updated terms.

13. Contact Information

Privacy Questions: [email protected]
Legal Matters: [email protected]
Security Concerns: [email protected]

14. Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Terms of Service

Last updated: August 12, 2025

1. Agreement and Acceptance

By accessing or using any LynStrategix website, assessment tool, or service ("Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Our Services include:

• 3D Data Leadership Scorecard and assessment tools
• Industry benchmarking and peer comparison tools
• Digital playbooks and implementation guides
• Executive briefings and industry insights
• Consulting and advisory services

3. User Responsibilities

You agree to:

• Provide accurate and truthful information
• Maintain confidentiality of any login credentials
• Use our Services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt our Services

4. Intellectual Property Rights

All content, features, and functionality of our Services are owned by LynStrategix, LLC and are protected by United States and international copyright, trademark, and other intellectual property laws. This includes:

• Assessment methodologies and frameworks
• Scoring algorithms and benchmarking data
• Written content, graphics, and user interfaces
• Software code and technical implementations

5. Assessment Results and Disclaimers

Our assessments are designed to provide insights based on self-reported data and offer general guidance. Assessment results:

• Are based solely on the information you provide
• Should not be considered professional advice
• May not reflect your complete capabilities
• Are not guarantees of future performance
• Should be supplemented with additional evaluation methods

6. Payment Terms

For paid services:

• All fees are non-refundable unless otherwise specified
• Payments are processed securely through Stripe
• Subscription fees are billed in advance
• Auto-renewal can be disabled in account settings

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR SERVICES IN THE LAST 12 MONTHS
• WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• THIS INCLUDES DAMAGES FOR LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION
• THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY

8. Disclaimers

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT AND TITLE
• ACCURACY, RELIABILITY, OR TIMELINESS OF CONTENT
• UNINTERRUPTED OR ERROR-FREE OPERATION

9. Dispute Resolution

Governing Law: These Terms are governed by the laws of the State of Delaware, United States.

Jurisdiction: Any legal action must be brought in the state or federal courts located in Delaware.

Arbitration: For disputes involving claims of $10,000 or less, you agree to resolve disputes through binding arbitration.

Class Action Waiver: Disputes must be brought individually and not as part of a class action.

10. Termination

We may terminate or suspend your access immediately if you violate these Terms. Upon termination:

• Your access to Services will cease
• We may delete your account and data after reasonable notice
• Accrued obligations and liabilities survive termination

11. Changes to Terms

We may modify these Terms at any time by posting updated Terms on our website and providing notice via email or website announcement. Continued use after changes constitutes acceptance of new Terms.

12. Contact Information

Legal Matters: [email protected]
General Support: [email protected]
Billing Questions: [email protected]